Legal & Privacy

Important Legal Notices to All Users of This Web Site

By accessing this web site and any pages thereof, you agree to be bound by the terms of the Legal Notices set out below. If you do not agree with the terms of these Legal Notices, do not access this web site or any pages thereof. Legal Notices:


Absent the use of encryption, the Internet is not a secure medium and privacy cannot be ensured. Internet e-mail is vulnerable to interception and forging. Traffix cannot ensure the privacy and authenticity of any information or instructions you send to us or that we send to you over the Internet. Traffix will not be responsible for any damages you may incur if you communicate confidential information to us over the Internet or if we communicate such information to you at your request.

No Advice

The information provided on this web site is intended for informational purposes only. Many factors unknown to us may affect the applicability of any statement or comment that we make on our web site to your particular circumstances. You should consult directly with a Traffix representative before acting on any information on this web site. Facts and information provided on this web site are believed to be accurate at the time they are posted. However, this web site could include inaccuracies, typographical errors, or out-of-date information. Changes may be made at any time to the information on this web site without prior notice. Please consult the office of Traffix for complete and up-to-date information on products and services.

Disclaimer of Warranty and Limitation of Liability

Traffix does not warrant the accuracy, completeness, quality, adequacy or content of any information on the website. Such information is provided “as is” without warranty or condition of any king, either express or implied, including, without limitation, the implied conditions and warranties of merchantability and fitness for a particular purpose. Some jurisdictions do not allow the exclusion of implied warranties, so the above may not apply to you. Traffix will not be responsible or liable for any direct, indirect, special, incidental, or consequential damages, or any other damages whatsoever, including, without limitation, lost revenues, lost profits or loss of prospective economic advantage, resulting from the use or misuse of this web site, or the information, documents, software or content thereof, even if advised of the possibility of such damages or such damages are reasonably foreseeable.

No Solicitation

Nothing on this web site constitutes a solicitation or offer by Traffix to buy or sell products or services of any kind whatsoever.

Applicable Agreements

All products and services of Traffix are offered for sale subject to the terms of the applicable agreements. Please consult any office of Traffix for complete and up-to-date information on products and services.

Applicable Jurisdiction

The information on this web site is intended for use by persons resident in Canada only. Any products or services mentioned on this web site are made available only in accordance with local law. The information contained in this web site is deemed to be provided in Ontario and is subject to Ontario law and the laws of Canada applicable therein.

Software Back-up

While every effort is made to ensure that any software provided on this web site is suitable for use on a wide variety of computer systems, you should take reasonable and appropriate precautions to scan for computer viruses and ensure compatibility of the software with your specific computer system.

Hyperlinks Are Not Endorsements

Links to other web sites or references to products, services or publications other than those of Traffix on this web site do not imply the endorsement or approval of such web sites, products, services or publications by Traffix

Trade Marks Belonging to Traffix or Other Entities

Traffix either owns the intellectual property rights in the underlying HTML, text, images, audio clips, video clips, software and other content that is made available to you on this web site (the "Content"), or has obtained the permission of the owner of the intellectual property in such content to use the content on this web site. Traffix grants to you a limited license to display the Content on your computer and print the Content on your printer solely for your own personal non-commercial use provided that you do not modify the Content and that you do not delete any of the proprietary notices.

Privacy Policy

Traffix has always been and will continue to be committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. As part of this commitment, we have established Privacy Principles to govern our use of customer information. Traffix does not sell, share or distribute Customer Information to any third party organization.


The purposes for which customer information is collected shall be identified before or at the time the information is collected.

Identifying Purposes

The trucking industry is always changing, and we work hard to stay ahead of those changes by applying innovative thinking and flexibility throughout the organization. Our progressive approach to employment practices and high-end shipping technology backs our ultimate goal of supplying solid service to every customer. It has allowed us to thrive in a highly competitive industry, not only retaining our current customer base but developing new customers at the same time.


The knowledge and consent of the customer are required for the collection, use or disclosure of customer information except where required or permitted by law.

Limiting Collection

The customer information collected must be limited to those details necessary for the purposes identified by Traffix. Information must be collected by fair and lawful means.

Limiting Use, Disclosure and Retention

Customer information may only be used or disclosed for the purpose for which it was collected unless the customer has otherwise consented, or when it is required or permitted by law. Customer information may only be retained for the period of time required to fulfill the purpose for which it was collected.


Customer information must be maintained in a form that is as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Safeguarding Customer Information

At Traffix we aim to keep your information secure and confidential. We have secure servers monitored 24/7 and state of the art firewall software. We abide by the provisions of the Canada Privacy Act.


Traffix is required to make information available to customers concerning the policies and practices that apply to the management of their information.

Customer Access

Upon request, a customer shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Customers may verify the accuracy and completeness of their information, and may request that it be amended, if appropriate.

Handling Customer Complaints and Suggestions

Customers may direct any questions or inquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at Traffix.


In order to meet the requirements of the Accessibility Standards for Customer Service, Ontario Regulation 429/07, the following files have been attached: AODA - Accessible Customer Service Policy, the Multi-Year Accessibility Plan and the AODA Customer Feedback Form.

Accessible Customer Service Policy

Multi-Year Accessibility Plan

AODA Customer Feedback Form